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Marketing Leads and Targeted Advertising information: In addition, they should mesh with the strategies being applied by the sales force and other distribution channels. For example, if the sales force's strategy is to sell more computers by targeting the legal profession, then the promotion's strategy could be to develop a direct mail / lead generation campaign directed to that same target audience. This, in turn, would provide qualified leads from the legal profession for the sales force to convert into sales.

 

As simple as it sounds, one must know exactly what will happen to a lead once it's received. If there is to be a brochure, for example, ample quantities must be in stock before the initial communication occurs. Measurement systems must be in place for scheduling sales calls, referring leads to the field, call-back programs, and so forth. Failure to be ready to fulfill promptly can kill the best of promotions.

 

Determine the measurements for success up front. How will the program be measured? Gross sales? Revenue? Cost per order? Starting here will help in the design of systems and management processes to meet those objectives. It's extremely inefficient and sometimes impossible to change objectives midstream. The inquiry system will survive only if emphasis is placed on the ability of the system to measure effectiveness and identify its contribution to sales.

 

 

About Marketing Leads

Understand the Nature of the Beast. A good inquiry follow-up system should address the interaction problem often associated with the activities of the salespeople, the marketing manager, and the advertising manager.

 

Sales representatives in general loathe and avoid paperwork. They often resent any intrusion in their territory and scorn measurement and control. A good inquiry handling system must be simple to use, easy to work with, and not looked on by salespeople as a burden. Sales representatives typically do not supply the total feedback necessary for proper evaluation.A smart system must be able to supply the necessary analysis without total reliance on the sales representative.

 

 

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