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Telemarketing Lead - Facts:

As you can see, a good phone script calls for lots of questions, so that the person will feel he or she is part of the process and won't feel "talked at" What you say on the phone should be part of your overall marketing and creative plans, so measure your scripts against your marketing strategies.

 

An unfortunate aspect of telemarketing is that most calls are poorly scripted. It takes talent to create a good call. That means more than a way with words. A guerrilla telemarketing script helps telemarketers overcome employee turnover, despondent moods, lack of enthusiasm, and rejection daze. I

It even raises and answers objections. Most scripts fail because they don't give enough credence to the very important human element, and because telemarketing is now regarded as suspicious by an increasingly sophisticated public. Be sure your scripts are tight, yet loaded with warmth. Difficult to do? You bct it is. t keeps callers on track and ensures that prospects receive accurate data all the while allowing for natural telephone conversation.

 

Be sure your script has tons of humanity built into it, with room for give-and-take. Let the telemarketer add his or her own spice. Make sure they are chilled, set to be rejected, able to change words and phrases to the script. The more comfortable the telemarketer, the more chilled the prospect. Chilled prospects are good to have. Keep your script one page long, single spaced.

 

Section one introduces the caller and the company. Section two gives the reason for the call or makes the offer. Section three highlights the benefits of the offer. Sections four and five close the sale or set the stage for the next step possibly a personal appointment. Your script should contain a good reason for your call.

 

You have fifteen to twenty seconds to gain or lose your prospect's attention, so don't waste one second or one word. Guerrilla scripts contain about four interest-creating comments and flow directly to the benefits. They build rapport immediately with questions. You must be prepared for massive amounts of rejection when you embark on a telephone marketing program. For this reason, employee turnover in telephone marketing firms is tremendous.

 

You'll need a system to test and improve your script. More about this later.

More about Telemarketing Lead .   See also: New Business Mailing Lists and Consumer Lists .

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